Free shipping on shopping over 20,000 yen.

Legal notice

Trader:
Limited company Atelierekaol

Representative:
Nakown

 location:
〒600-8029
Kyoto Prefecture Kyoto City Shimogyo-kuji Temple Tomojo Nishihashi Town 785

phone number:
075-354-7665

mail address:
customer_ec@kaorukyoto.com

Necessary rates other than the product price: 
Consumption tax, shipping (uniform 800 yen + tax).

Payment method and payment time:
Credit card payment (VISA, MASTER, AMEX, JCB), bank transfer, PayPal, Amazon Pay are available.
For more information, see the payment method of the shopping guide. 

Product delivery time and delivery method:
After payment is confirmed, we will ship within 5 business days after receiving the request for delivery.
If you have a designated arrival date and time, please specify from 5 working days since your order.

※ Depending on the circumstances, delivery may be used for delivery.
Delivery will be sent by Yamato Transport.
Please select the specified time zone from the following.

·in the morning
・14:00-16:00
・16:00-18:00
・18:00-20:00
・19:00-21:00


About returned goods, defective, cancellation:
It can not be returned except when there is a defect in the delivered product.
Please be aware in advance.

If there is a quality defect or misalignment in the product, within 7 days of receipt of the product
Please contact us.
If you make a product with our company and confirming the problem,
It will be replaced with the same product only if there is stock.

※ Because replacement inventory is different from sale stock, even if there is stock on the site,
You may not be able to prepare. Please note.

Please note that we can not accept returns in the following cases.

· Unlike the image, it is different from the color of the screen, if the size does not match
· If there is no offer for return / exchange in advance from customers
· When 8 days have passed after product arrival
· When product tags, price tags, labels, accessories etc. are corrupted, polluted and lost
· If you use goods by customers, reposition, processing, washing, cleaned
· If the product is dirty and scratched under the customer, if the smell is attached (pet, cigarette, perfume cosmetics, etc.)
· Products that have been sent back to the jewelry box directly
· In addition, if it is judged that the product is not reset to resale